Privacy Policy

Last Updated: 15 November 2023

At Curver Sales Shop, we believe that the magic of Christmas should extend to every aspect of your shopping experience, including your privacy and data security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xmasdecorco.com or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our website:

Personal Information

When you make a purchase or attempt to make a purchase through our site, we collect:

• Contact details (name, email address, phone number)
• Shipping address and billing address
• Payment information (credit/debit card details processed through secure payment gateways)
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages visited and products viewed
• Dates and times of website access

2. How We Use Your Information

We use the information we collect to:

• Process your orders and transactions
• Communicate with you about orders, products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Improve and personalize your shopping experience
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your personal information in limited circumstances:

Service Providers

We share information with third parties who help us provide our services, including:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping and delivery partners
• IT and infrastructure services
• Marketing and analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your personal information is stored on secure servers and protected using industry-standard encryption technologies. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

All transactions are processed through secure payment gateways and are not stored or processed on our servers. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request copies of your personal information.
• Rectification: You can request that we correct any information you believe is inaccurate.
• Erasure: You can request that we erase your personal information, under certain conditions.
• Restriction: You can request that we restrict the processing of your personal information.
• Data Portability: You can request that we transfer the data we have collected to another organization.
• Objection: You can object to our processing of your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Necessary for the operation of our website.
• Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

From our home in Westminster to yours, we thank you for trusting Curver Sales Shop with your Christmas celebrations and your personal information.